myRenfert Serviceportal
Sign up now and take advantage of the benefits!
Renfert offers an innovative service portal under the myRenfert section. This portal allows you to start an automated, fast and customer-friendly processing of your service requests and orders and to find helpful product information.
Your advantages at a glance:
- Registration of devices
- Requests for repairs and generation of an informative cost estimate
- Trigger returns
- Notification of transport damage
- Convenient knowledge area for product support questions
- And much more!
myRenfert service portal for dealers with a Service Level Agreement
If you are a dealer with a Service Level Agreement you need to follow the same steps. However, there is an additional special advantage for you: you can use the portal to easily billing of warranty repairs. Simply enter a short repair report in the free text field provided, invoice your costs and receive the corresponding credit note.
It's as simple as that:
- Visit the myRenfert portal via this link or via the link on our homepage.
- Create a user account.
- Register your device or devices.
- Submit your request.
Do you need help?
Find information on how to register, submit service requests and much more in our video tutorial!